Experienced, Local Broking Consultation Services

Helping you provide excellent customer service

Experienced, Local Broking Consultation Services

Helping you provide excellent customer service

VIBA Australia

Who We Are

Virtual Insurance Broking Assistants Australia otherwise known as VIBA Australia, provides onshore consultation services to Australian Insurance Broking offices and networks.

Receive focused, professional support to reduce overhead expenses and maximise your offerings to your client.

Our Mission

To provide quality assistance to Brokers that will help their companies prosper.

VIBA Australia provides Tier 1 certified Policy Processing support and a range of consulting services regarding industry best practices from Migrations, Mergers and Acquisitions to Broking System Setup and Training.

Our Expertise

With over 15 years’ experience in the Insurance and Insurance Technology industry, VIBA Australia delivers comprehensive understanding of Insurance Industry standards and Insurance Technologies for organisations of all sizes.

About Us

Our Values

Our Founder

At VIBA Australia, our guiding principle is to provide excellent SERVICE:

Simple
Efficient
Responsible
Virtue
Integrity
Collaboration
Excellence

Our Founder

Carissa has over 15 years in the Insurance industry from Accounting to Broking and then supporting the industry as a Business Analyst, Systems Support Management and Migrations Management.

There aren’t many others in the industry with the range of experience that Carissa has available to provide to Australian Brokers.

Why Us?

Our Founder

Why Us?

VIBA Australia is fulfilling the Insurance Industry market needs for an Australian, qualified Broker Assistant that reduces overall overhead costs for small to large organisations and increases return on investment.